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AI in US healthcare: where the money goes

Where the generative AI money goes in US healthcare, what it has and has not been shown to change, and what research has produced. Every figure is sourced and labelled, and the evidence against this has its own section.

The claim

Three-quarters of 2025 generative AI app spend in US healthcare went to documentation and to coding and billing: $1.05B of $1.4B (75%, derived here from the figures above, not reported by the source).

The fastest growth is in patient engagement and in prior authorization, where providers are buying AI to deal with insurers.

The cost effects are plausible. I found no independent causal measurement of them.

That is generative AI app spend only. NIH grants and drug-R&D rounds are different kinds of money, and larger ones: NIH’s AI category was $2.3B and one Isomorphic round was $2.1B.

In research the early science is strong. As of October 2026 I found no approved drug that is plainly AI-discovered. There is no standard definition of the term.

Each figure is labelled. Verified means I read it on the primary page. As reported by means I read it in secondary coverage. Lawsuit claims are allegations, surveys of belief are opinion, and a trade group’s analysis is its claim. The evidence against this has its own section.

Generative AI spend is mostly documentation and billing

Providers bought $1B of the $1.4B of healthcare generative AI apps in 2025 (Menlo Ventures). Ambient documentation was $600M and coding and billing $450M (Menlo Ventures).

Where generative AI app dollars in healthcare went, 2025

App spend: generative AI apps bought in 2025, per Menlo Ventures' survey. It excludes in-house and research AI, general chatbots and non-LLM AI.

Where generative AI app dollars in healthcare went, 2025Two bar groups on one scale, Ambient documentation $600M, Coding and billing $450M, Patient engagement $100M+, Prior authorization (provider side) $100M+, Payer operations (insurer side) $50M+; and by buyer, Providers $1B, Payers $50M, Life sciences below $50M. A dashed end means at least or below, not exact.By categoryAmbient documentation $600MCoding and billing $450MPatient engagement $100M+Prior authorization (provider side) $100M+Payer operations (insurer side) $50M+By buyerProviders $1BPayers $50MLife sciences below $50M
This chart as a table
ItemFigureWhenWho says soStatus
Ambient documentation$600M2025Menlo VenturesVerified
Coding and billing$450M2025Menlo VenturesVerified
Patient engagement$100M+2025Menlo VenturesVerified
Prior authorization (provider side)$100M+2025Menlo VenturesVerified
Payer operations (insurer side)$50M+2025Menlo VenturesVerified
Providers (buyer)$1B2025Menlo VenturesVerified
Payers (buyer)only purchased generative AI apps; payers' in-house models and older rules or machine-learning tools are not counted$50M2025Menlo VenturesVerified
Life sciences (buyer)not quantified by Menlo, which says it is below the payers' figurebelow $50M2025Menlo VenturesVerified

Source: Menlo Ventures

Growth is elsewhere. Patient engagement grew 20x year on year and prior authorization 10x, from smaller bases. Documentation grew 2.4x. Prior authorization here is provider-side tooling for dealing with insurers, which Menlo files under front-office revenue cycle management. The insurer-side category, payer operations, grew 5x, and Menlo calls it more nascent than the provider-side categories (Menlo Ventures).

Payers show $50M. That is not what payers spend on AI. Menlo counts bought generative AI apps only, and leaves out the models and rules engines insurers build themselves (Menlo Ventures). It also leaves out research AI. Menlo is a venture firm and this is a survey-based estimate.

In Menlo’s executive survey, 27% of health systems, 18% of outpatient providers and 14% of payers were using domain-specific AI (Menlo Ventures). The year before, Menlo put spend at $500M (Menlo Ventures). That came from a cross-industry survey with a different method, so the two years are not strictly comparable.

McKinsey, a consultancy, surveyed US healthcare leaders: the share who had implemented generative AI went from 25% in Q4 2023 to 47% in Q4 2024 and 50% in Q4 2025. Leaders most often cite administrative efficiency as the domain of greatest potential (McKinsey, a consultancy, in its survey of US healthcare leaders). That is potential, not spend.

Hospital use is growing fastest in billing

Billing automation gained +25 points in a year, ahead of scheduling at +16 points and outpatient follow-up at +9 points (ASTP/ONC).

Change in hospitals using each kind of predictive AI, 2023 to 2024

Use, not spend: the change in the share of non-federal acute hospitals using each kind of predictive AI integrated with their EHR.

Change in hospitals using each kind of predictive AI, 2023 to 2024Billing automation +25 points, Scheduling +16 points, High-risk outpatient follow-up +9 points. Overall use of predictive AI went from 66% to 71% of hospitals.Change in use, in percentage pointsBilling automation +25 pointsScheduling +16 pointsHigh-risk outpatient follow-up +9 pointsAll predictive AI, share of hospitals2023 66%2024 71%
This chart as a table
ItemFigureWhenWho says soStatus
Billing automation, change+25 points2023 to 2024ASTP/ONCVerified
Scheduling, change+16 points2023 to 2024ASTP/ONCVerified
High-risk outpatient follow-up, change+9 points2023 to 2024ASTP/ONCVerified
All predictive AI, share of hospitals, 2023a measure of use, not spend66%2023ASTP/ONCVerified
All predictive AI, share of hospitals, 2024a measure of use, not spend71%2024ASTP/ONCVerified

Source: ASTP/ONC Data Brief No. 80

Physicians point the same way, as opinion. In the AMA’s 2023 survey, 54% were enthusiastic about AI for documentation of billing codes, charts or notes and 48% for prior authorization (an opinion survey of 1,081 physicians surveyed by the AMA in 2023). In its separate 2024 survey, 57% named administrative burden the top opportunity (an opinion survey of physicians in the AMA's 2024 survey, a separate survey from 2023). Enthusiasm is not use.

Generative AI is newer. In 2024, 31.5% of hospitals used generative AI integrated with their EHR, and 24.7% planned to within a year (JAMA Network Open). Major teaching hospitals led at 53.9%, then system-affiliated at 38.5%, then independent at 16.3%. The paper does not say what it is used for. Its authors suspect ambient scribes and message drafting.

Patients use it too. 32% of adults used an AI chatbot for health information in the past year. Among those users, 19% said not being able to afford seeing a health professional was a major reason, and 32% of users with incomes under $40,000 (an opinion survey of 1,343 US adults in the KFF Tracking Poll, fielded Feb 24 to Mar 2, 2026 (margin of error 3 points); an opinion survey of chatbot users in the same KFF poll; an opinion survey of chatbot users with incomes under $40,000 in the same KFF poll). That is a self-reported poll, and it is not spending.

Overall use of predictive AI went from 66% to 71% of hospitals (ASTP/ONC). At least 60%+ of health systems use AI or technology on denials and prior authorization (as reported by Modern Healthcare (reprinted by the Connecticut Hospital Association)).

Cost effects are plausible and unmeasured

Time saved is measured. Dollars saved are not.

In a randomized trial, one scribe cut time in the note by 9.5%. The other’s change was not significant (as reported by Nabla, a scribe vendor, in its own press release; as reported by UCLA Health). Kaiser Permanente reported 15,800 saved over 2,500,000 encounters, observational and self-reported by the health system (as reported by Becker's Hospital Review). That is about 23 seconds each (derived here from the figures above, not reported by the source). On return on investment, the evidence review found limited evidence of a return, and a risk of raising overall costs, in the Peterson Health Technology Institute's evidence review (as reported by Fierce Healthcare).

At six systems that announced ambient scribes, visits coded at the high levels rose at every one. New patients rose 13.5 to 19.5 points, established patients 7.4 to 11.8 points (computed from the values below) (Trilliant Health).

High-intensity visit coding at six health systems, 2018 and 2024

Correlation only. No adoption dates, and the window includes the 2021 coding guideline change. Open dot 2018, filled dot 2024.

High-intensity visit coding at six health systems, 2018 and 2024Each of six systems rose between 2018 and 2024: new patients by 13.5 to 19.5 points, established patients by 7.4 to 11.8 points. System A new 51.3 to 64.8, established 59.8 to 67.2; System B new 42.9 to 57.6, established 40.9 to 52.7; System C new 60.5 to 80.0, established 65.3 to 72.9; System D new 44.5 to 63.7, established 50.4 to 60.2; System E new 47.5 to 67.0, established 56.6 to 64.6; System F new 43.7 to 60.2, established 47.8 to 57.7.New patients40%50%60%70%80%System A 51.3% to 64.8%System B 42.9% to 57.6%System C 60.5% to 80.0%System D 44.5% to 63.7%System E 47.5% to 67.0%System F 43.7% to 60.2%Established patients40%50%60%70%80%System A 59.8% to 67.2%System B 40.9% to 52.7%System C 65.3% to 72.9%System D 50.4% to 60.2%System E 56.6% to 64.6%System F 47.8% to 57.7%
This chart as a table
SystemNew, 2018New, 2024Established, 2018Established, 2024
A51.3%64.8%59.8%67.2%
B42.9%57.6%40.9%52.7%
C60.5%80.0%65.3%72.9%
D44.5%63.7%50.4%60.2%
E47.5%67.0%56.6%64.6%
F43.7%60.2%47.8%57.7%

Share of outpatient evaluation and management visits coded at the high levels, all payers, from Trilliant Health. The change in points on each row is computed from these two columns.

Source: Trilliant Health

This is correlation. Trilliant chose the systems because they announced scribes. It gives no adoption dates. The window overlaps the 2021 coding guideline change. Trilliant says the causes are not clearly understood.

A payer trade group says hospital coding cost Blue plans $942M extra over two years on one set of procedures. It says the complex share of inpatient cases went from 37% to 40% (claimed by the Blue Cross Blue Shield Association, a payer trade group, as reported by Fierce Healthcare). It does not identify which claims involved AI. The hospital association replied that older patients and more complex cases explain the shift, payers' own automated downcoding is part of it, and the test is whether "the patient's medical record supports the diagnosis" (claimed by the American Hospital Association, a hospital trade group, as reported by Becker's Payer). Both are interested parties.

A rigorous Medicare study of scribes and spending is funded for 2026 with results to follow, so there is no causal estimate yet (as reported by the University of Minnesota School of Public Health).

The denial evidence is allegation and opinion

  • KFF, ACA Marketplace plans in 2023: insurers denied 20% of in-network claims, and below 1% of denials were appealed (KFF). In Medicare Advantage in 2024, 7.7% of 52.8 million prior authorization determinations were denied in full or in part. 11.5% of denials were appealed, and 80.7% of appeals were partly or fully overturned (KFF). KFF does not attribute any of this to AI. It shows the scale of denials and how few are appealed.
  • A lawsuit, Estate of Lokken v. UnitedHealth, alleges 90% of appealed denials were reversed under UnitedHealth’s nH Predict tool (an allegation by the plaintiffs in Estate of Lokken v. UnitedHealth, unproven). A suit against Humana alleges the same (an allegation by the plaintiffs in Barrows v. Humana, unproven, as reported by Fierce Healthcare). These are allegations, not findings. UnitedHealth says the tool is not used to make coverage decisions.
  • A Senate majority-staff report: UnitedHealthcare’s post-acute prior-authorization denial rate went from 10.9% in 2020 to 22.7% in 2022 (as reported by Healthcare Dive). Accounts of the report differ on the baseline, so the size of the rise is uncertain. The minority and the insurers are not in the report. It does not show AI caused the rise.
  • 61% of surveyed physicians believe payer AI is raising denials (an opinion survey of 1,000 physicians surveyed by the AMA, as reported by the American Medical Association (press release)). That is belief, not a measured rate.
  • The federal WISeR model tests AI-assisted prior authorization in traditional Medicare: in six states from the start of 2026, with vendors paid a share of the spending they avert; the ACP says this "could create a financial incentive to deny services" (as reported by ACP Advocate).
  • Payers have their own fears. In Menlo’s survey they worry that AI prior-authorization, status and appeal tools will bring "surging call and claims volume", and that coding tools built to maximize reimbursement will raise costs (an opinion survey of payers).

Research money is a different kind of money

NIH funding in its AI category went from $600M in FY2019 to $2.3B in FY2023, in nominal dollars, about 3.8 times (derived here from the figures above, not reported by the source). That is 4.7% of the NIH budget (Journal of Medical Internet Research). The category includes clinical and administrative AI research, not only discovery.

Isomorphic Labs raised $2.1B in May 2026 (Isomorphic Labs). Xaira launched with $1B+ (as reported by BioSpace).

Rock Health: AI-enabled startups took 54% of $14.2B in US digital health venture funding in 2025 (Rock Health), about $7.7B (derived here from the figures above, not reported by the source). For 2024, the earlier report gives 37% of the $10.1B first published, across 191 deals (Rock Health). The 2025 report repeats 37% beside a restated $10.5B total and does not recompute it (Rock Health). The 2024 and 2025 reports define “AI-enabled” differently: 2024 counts any solution powered by AI, not just companies selling AI as their core product, and 2025 counts startups using AI “as a core part of their product or offering”. The 2025 report does not say the definition changed, so part of the rise from 37% to 54% may reflect the wording, not growth alone. Rock Health excludes biotech, so this is not research money.

CB Insights counts global funding and includes AI drug developers. It puts AI-focused companies at 42% of digital health funding in 2024 (a later report gives 41%), then 60% in Q1 2025 and 69% in Q2 2025, single quarters (CB Insights). Global digital health funding was $22.3B in 2025 (CB Insights). CB Insights publishes no public split between administrative, clinical and research AI.

Different kinds of money on one log scale

These are different kinds of money: a budget, venture capital, spend, a claimed cost. They do not add up and are not a versus. The scale is logarithmic. Some amounts are per year, some are totals over several years.

Different kinds of money on one log scaleA dot for each figure on a log scale from $100M to $3B, smallest first. Bridge2AI program, over four years: $130M, budget; NIH AI/ML category, FY2019, one year: $600M, budget; BCBSA claimed coding cost, over two years: $942M, claimed cost; Xaira launch, one round: $1B+, venture capital; Provider generative AI apps, 2025, one year: $1B, spend; Isomorphic Series B, one round: $2.1B, venture capital; NIH AI/ML category, FY2023, one year: $2.3B, budget. These are different kinds of money and are not compared.BudgetVenture capitalSpendClaimed cost$100M$300M$1B$3BBridge2AI program, over four years$130M · budgetNIH AI/ML category, FY2019, one year$600M · budgetBCBSA claimed coding cost, over two years$942M · claimed costXaira launch, one round$1B+ · venture capitalProvider generative AI apps, 2025, one year$1B · spendIsomorphic Series B, one round$2.1B · venture capitalNIH AI/ML category, FY2023, one year$2.3B · budget
This chart as a table
ItemAmountKind and periodWho says soStatus
Bridge2AI program$130MBudget, over four yearsas reported by the NLM news releaseAs reported
NIH AI/ML categorya budget category that includes clinical and administrative AI research, not only discovery$600MBudget, FY2019, one yearJournal of Medical Internet ResearchVerified
BCBSA claimed coding costdoes not identify which claims involved AI; the hospital association disputes it$942MClaimed cost, over two yearsclaimed by the Blue Cross Blue Shield Association, a payer trade group, as reported by Fierce HealthcareClaim
Xaira launchventure capital$1B+Venture capital, one roundas reported by BioSpaceAs reported
Provider generative AI apps$1BSpend, 2025, one yearMenlo VenturesVerified
Isomorphic Series Bventure capital; its programs were still moving "towards the clinic"$2.1BVenture capital, one roundIsomorphic LabsVerified
NIH AI/ML categorynominal dollars, about 4.7% of the NIH budget$2.3BBudget, FY2023, one yearJournal of Medical Internet ResearchVerified

Source: NLM on Bridge2AI; Le et al., JMIR 2026; Fierce on the BCBSA analysis; BioSpace on Xaira; Menlo Ventures; Isomorphic Labs

I found no source that compares administrative AI dollars with research AI dollars on one definition. Menlo’s buyer split is the closest, and it covers bought apps only.

Strong early science, no approved drug yet

As of October 2026 I found 0 full FDA approvals of AI-discovered drugs (as reported by IntuitionLabs). The count depends on the definition. Zasocitinib is under FDA Priority Review, with a decision expected in the first quarter of 2027; it was designed with physics-based computation, and whether it counts as "AI-discovered" is contested (as reported by Takeda).

AI in medical research: milestones and setbacks, in date order

Milestones and setbacks in AI-assisted drug discovery and design, plus the money behind it, as the sources report them. Not a complete list. In date order, evenly spaced, not to a time scale.

AI in medical research: milestones and setbacks, in date orderApr 2024: Xaira launches, venture capital, $1B+. Oct 2024: AlphaFold wins the Nobel, Chemistry, shared with Baker. May 2025: Recursion cuts its pipeline, two Phase II programs stopped. Jun 2025: Rentosertib Phase 2a, in Nature Medicine, small trial. May 2026: Isomorphic raises Series B, programs not yet in the clinic. Sep 2026: Zasocitinib: Priority Review, FDA decision expected Q1 2027FundingScienceSetbackRegulatoryApr 2024Xaira launchesventure capital, $1B+Oct 2024AlphaFold wins the NobelChemistry, shared with BakerMay 2025Recursion cuts its pipelinetwo Phase II programs stoppedJun 2025Rentosertib Phase 2ain Nature Medicine, small trialMay 2026Isomorphic raises Series Bprograms not yet in the clinicSep 2026Zasocitinib: Priority ReviewFDA decision expected Q1 2027
This chart as a table
ItemFigureWhenWho says soStatus
Apr 2024: Xaira launchesventure capital$1B+Apr 2024as reported by BioSpaceAs reported
Oct 2024: AlphaFold wins the Nobelshared by Hassabis and Jumper, with Baker, for protein structure prediction9 Oct 2024as reported by The Next WebAs reported
May 2025: Recursion cuts its pipelinetwo Phase II programs discontinued and the pipeline cutMay 2025as reported by GEN (Genetic Engineering & Biotechnology News)As reported
Jun 2025: Rentosertib Phase 2aa published Phase 2a result in Nature Medicine with an AI-derived target and molecule, small and short3 Jun 2025as reported by BioSpace (carrying Insilico's own release)As reported
May 2026: Isomorphic raises Series Bventure capital; its programs were still moving "towards the clinic"$2.1BMay 2026Isomorphic LabsVerified
Sep 2026: Zasocitinib: Priority Reviewunder FDA Priority Review, with a decision expected in the first quarter of 2027; it was designed with physics-based computation, and whether it counts as "AI-discovered" is contested14 Sep 2026as reported by TakedaAs reported

Source: BioSpace on Xaira; The Next Web on the Nobel; GEN on Recursion; BioSpace on rentosertib; Isomorphic Labs; Takeda on zasocitinib

AlphaFold won a Nobel Prize (as reported by The Next Web). Rentosertib is a published Phase 2a result in Nature Medicine with an AI-derived target and molecule, small and short (as reported by BioSpace (carrying Insilico's own release)). 80 to 90% of AI-discovered molecules passed Phase I, in a sample of about two dozen. Phase II was about 40%, near the historical average (as reported by HT World). Setbacks: two Phase II programs discontinued and the pipeline cut (as reported by GEN (Genetic Engineering & Biotechnology News)).

A count of approvals this early settles little either way. The next data point is zasocitinib’s FDA decision.

The evidence against this

  • Saved time is real. The trial and Kaiser both show less documentation time (as reported by Nabla, a scribe vendor, in its own press release; as reported by Becker's Hospital Review).
  • Clinical use is large. In McKinsey’s survey, 54% of care-organization respondents had implemented generative AI for clinical productivity, the most widely adopted domain. McKinsey says clinical-care organizations are moving beyond using it mostly for administrative tasks (McKinsey, a consultancy, in its survey of US healthcare leaders).
  • Better coding is not necessarily upcoding. The hospital association says capturing real diagnoses is legitimate. The trade group cannot say which claims involved AI (claimed by the American Hospital Association, a hospital trade group, as reported by Becker's Payer; claimed by the Blue Cross Blue Shield Association, a payer trade group, as reported by Fierce Healthcare).
  • Some of the rise may predate AI. The 2021 guideline change overlaps the Trilliant window, and Trilliant says the causes are not clearly understood (Trilliant Health).
  • The denial claims about nH Predict are unproven. They are allegations in two suits, and UnitedHealth says the tool is not used to make coverage decisions (an allegation by the plaintiffs in Estate of Lokken v. UnitedHealth, unproven).
  • Automation may save money. CAQH estimates the savings opportunity if routine administrative transactions move from manual to electronic workflows at $20B a year. That is an opportunity, not a realised saving, and it is not about AI (the CAQH Index). An NBER working paper by McKinsey and Harvard authors estimates AI could save 5% to 10% of US health spending, much of it administrative (NBER). That is an estimate, not an outcome.
  • The biggest single bets are in drug R&D. CB Insights says AI drug discovery dominated digital health deal activity, with the largest deal an AI drug developer in Q1 2026 (CB Insights) and funding was centred on AI drug discovery in Q2 2026 (CB Insights), including Isomorphic’s $2.1B round. Its Q1 2025 report also lists AI small molecules at $204M and Isomorphic’s earlier $600M round (CB Insights). On the other side, clinical documentation raised $372M in Q1 2025 and $639M in Q2 2025, but those are two quarters of top-market lists, not a full split (CB Insights).
  • The research has milestones. A Nobel, a published Phase 2a result in Nature Medicine with an AI-derived target and molecule, small and short and a drug under Priority Review. “No approved drug yet, strong early science” is what the evidence supports.
  • Research money is large. NIH’s $2.3B category exceeds Menlo’s $1B of provider app spend, though the two measure different things.

What I could not find

  • A one-definition comparison of administrative and research AI dollars.
  • A public figure for insurers’ in-house AI spend, or for pharma’s in-house AI research spend.
  • A peer-reviewed causal estimate of AI coding tools on billing.
  • Primary pages for several figures. Those are labelled as reported.

Sources