Privacy Policy Information
About Our Privacy Practices
At Kevin Ferron Tech Consultancy & Digital Agency, we are committed to protecting the privacy and security of our clients and website visitors. Our comprehensive privacy policy outlines how we collect, use, store, and protect your personal information when you use our services or visit our website.
Data Protection Principles
Our privacy practices are guided by the following key principles:
- Transparency: We are clear and open about how we collect and use your data. Our privacy policy is written in plain language to help you understand our practices.
- Purpose Limitation: We only collect and process personal information for specified, explicit, and legitimate purposes as outlined in our privacy policy.
- Data Minimization: We limit our collection of personal information to what is necessary for the purposes for which it is processed.
- Accuracy: We take reasonable steps to ensure that the personal information we process is accurate and kept up to date.
- Storage Limitation: We retain personal information only for as long as necessary for the purposes for which it is processed.
- Security: We implement appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
- Accountability: We take responsibility for how we process personal information and demonstrate compliance with data protection principles.
Privacy Compliance Framework
Our privacy policy and practices are designed to comply with applicable data protection laws and regulations, including but not limited to:
- General Data Protection Regulation (GDPR) for users in the European Economic Area
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents
- Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users
- Other applicable state, federal, and international privacy laws
Data Processing Activities
Our privacy policy covers various data processing activities, including:
Collection Methods
- Information you provide directly through forms, communications, and account registrations
- Automated collection through cookies, server logs, and similar technologies
- Information from third-party sources, such as business partners and service providers
- Public sources where permitted by law
Processing Purposes
- Providing and managing our services
- Communicating with you about our services
- Improving our website and services
- Marketing and promotional activities (with consent where required)
- Legal and regulatory compliance
- Protecting our rights and preventing fraud
Data Sharing Practices
- Service providers who perform services on our behalf
- Business partners with whom we offer co-branded services or joint marketing activities
- Legal and regulatory authorities when required by law
- Professional advisors such as lawyers, auditors, and insurers
- Potential buyers in the event of a business sale or merger
International Data Transfers
As a global technology consultancy, we may transfer personal information to countries outside your country of residence. When we transfer personal information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, such as:
- Standard contractual clauses approved by relevant data protection authorities
- Binding corporate rules for transfers within our corporate group
- Derogations and exceptions provided by applicable data protection laws
- Privacy Shield certification where applicable
Data Subject Rights Management
We respect and uphold your rights regarding your personal information. Depending on your location, these rights may include:
- Right to access your personal information
- Right to rectify inaccurate or incomplete information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
We have implemented a comprehensive data subject rights management process to handle requests efficiently and in compliance with applicable laws. This includes:
- Verification procedures to confirm the identity of requestors
- Dedicated personnel responsible for handling data subject requests
- Response timelines in accordance with legal requirements
- Record-keeping of requests and responses
- Regular training for staff handling personal information
Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of personal data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and penetration testing
- Data backup and recovery procedures
- Security incident response plan
- Staff training on data protection and security
- Vendor security assessment procedures
Cookie Management
Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. We provide detailed information about:
- Types of cookies we use (essential, performance, functionality, targeting)
- Purposes for which cookies are used
- Third-party cookies and their providers
- Cookie lifespan and expiration
- How to manage and control cookies through browser settings
- Consequences of disabling certain cookies
Privacy Policy Updates
We regularly review and update our privacy policy to reflect changes in our practices, services, and legal requirements. Our policy update process includes:
- Regular review of privacy practices and legal developments
- Clear indication of the last update date
- Notification of material changes through appropriate channels
- Obtaining consent for material changes where required by law
- Maintaining an archive of previous versions for reference
Contact Information
We encourage you to contact us with any questions, concerns, or requests regarding our privacy policy or practices. Our privacy team is committed to addressing your inquiries promptly and thoroughly.
